Frequently Asked Questions

• Are you registered with Environmental Health?
  • Yes, we are registered with our local Environmental Health Office and have annual meetings with them.
• Can i claim my VAT back from you?
  •   Yes you can, because we are VAT registered.
• Where are your pigs sourced and what bread are they?
  • All of our pigs are from a farm in North Yorkshire, the bread is British Large Whites, we can upon request get special breads.
• What sort of meat do you use?
  • All of meat is 100% farm assured, we dont use anything but the best british reared meat. 
• How long does it take to serve a hog roast?
  • We operate to a 1- 2 hour serve time to ensure your hog does not go cold once we have started carving and serving it to your guests.
• How many will a hog roast feed?
  • We will supply the correct size pig for the number of guest at your event from 40 to 300. 
• What if i want a hog roast for 20 guests?
  • 20 guests is fine it will just cost a little more per head.
• How much will a hog roast cost?
  • We tailor make each quote to suit the number of guests and menu choices to your event.
• Are your staff all trained?
  • Yes, all of our staff have appropriate Health & Hygiene and Food Handling & Preperation Certificates.
• Do you have insurance?
  • We have public liability and other insurances and licences in place in order to operate.
• What do I need to provide?
  • All we need is adequate light for service to be carried out and a flat area for us to work within. 
• What happens if it rains?
  • We can carry and serve the hog inside, we can if requested provide a gazebo* with prior arrangement for our equipment and the hog, so the rain has no effect on our oven or the service we provide, however you will need to provide shelter for your guests.
• What if we dont eat it all?
  • Thats fine any food left over will be left with you.

• Do you have a personal licence?
  • We will supply a bartender for your event with a personal licence.
• What about an events licence?
  • We will apply for and get the temporary events licence required for the bar, which runs upto midnight.
• Do you have your own glasses?
  • We use high quality disposable glasses. 
•   Do you have insurance?
  • We have public liability in place in order for us to operate.
• For weddings can you provide all wine glasses for tables?
  • Yes we can, for wine and champagne glasses and flutes we hire them in and pass on the charge to you.
• What do you need?
  • We need light in a covered/sheltered area of 5x4mtr (as a minimum) to set the bar up in.

• Payment Information
  • We do not store or have access to customer payment details that have been made through our paypal payment system.
• Bookings
  • All bookings are taken on a first come first served basis, dates can be provisionally held at discretion for 5 days only.  All quotations are valid for 2 weeks after this time it is assumed cancelled.  To proceed to a booking please confirm via phone or email to us and we will send out a booking contract, which must be hand signed and a copy sent back to us along with a non-refundable deposit (Usually £117.50) which is deducted from the outstanding balance which must be paid in full no later than 14 days prior to the event.
• Cancellation Policy
  •  Clients will receive a booking form / contract with details of their event and service, if the booking is cancelled by the client the deposit is non refundable.  If the booking is  cancelled within 8 weeks of the event date then the full amount outstanding must be paid in full.
• Credit
  • We do not provide a credit facility; all bookings must be paid in full 14 days prior to the event, unless at short notice and or otherwise agreed at the initial enquiry by Bouncing Hogs n Bars.   Payments that are not paid in full will be subject to interest as stated in our contract.
• Full Terms & Conditions of Service

Bouncing Hogs ‘n’ Bars, Yorkshire.